We’re hardly ever prepared for emergencies, accidents or other extraordinary events and incidents that disrupt our lives.
In the event that something does happen, as your broker, we are here to help.
Please select an option:
Making a Claim
Please call us first so that we can provide you with advice about what to do and let you know what expect from the claims process.
Also, we monitor claims to ensure you are being provided with the service you contracted for. However, if it is an emergency and we are not immediately available your insurance company is available 24 hours a day and you can contact them directly.
Contacting Your Insurer Directly
To contact your insurer directly, have the details of your loss and if possible, your policy number available and call:
Aviva (including Traders & Elite): 1-866-692-8482 (1-866-MY-AVIVA)
Aviva Ovation: 1-855-284-8211
Intact and Novex: 1-866-464-2424
Special Risk Insurance Managers Ltd: 604-455-2099
South Western Insurance Group:1-866-794-5463
Car accidents in Toronto
If your vehicle needs to be towed, have the tow truck driver take it to the Collision Reporting Centre and nowhere else. Do not respond to ‘incentives’ or ‘deals’ offered by a tow truck driver and do not sign any ‘waiver’. Tow truck drivers are not insurance experts.
If you're involved in a car accident and damages are estimated to be more than $1,000 (and most of the time they will be) then you MUST go to a Collision Reporting Centre and report the accident.
Maps and addresses for Toronto CRC’s are provided below:
North Centre : 113 Toryork Drive Tel: (416) 745-1600
East Centre: 39 Howden Road Tel: (416) 701-1600
Have any questions? We can help.
Contact us—we can help you access and use your MyMills portal and app.
Tollfree: 800-953-0999 Phone: 416-489-5570 Email: firstname.lastname@example.org